Finding the perfect cleaner for your home can be a challenge, but finding one for your rental can feel downright impossible. We know you want your guests to step into a spotless, welcoming space, but how can you make sure every stay is seamless without stressing yourself out, especially if you’re not always around to inspect the property beforehand?
Don't worry, we’ve got your back. In this article, we’ll share six ways to find top-notch cleaners who will keep your rental sparkling.
1. Look at Local Groups
Online groups are a goldmine for finding local service providers, and short-term rental cleaners are no exception. Join community groups like the ones on Facebook, or ones specifically for STR hosts in your area. These groups are buzzing with local tips and can provide you with firsthand recommendations from people who have already done the legwork.
Post about your need for a reliable cleaner, specifying your expectations and the level of service you require. Don't be shy—ask for detailed feedback on the cleaners being recommended. Sometimes, the cleaners themselves will reach out to you!
Often, fellow hosts will share their experiences, including both the pros and cons, which can help you make a more informed decision. Plus, engaging in these groups can also help you build a network of supportive hosts who can offer additional insights and advice on managing your rental.
2. Use Trusted Cleaning Apps
There seems to be an app for everything, and finding a cleaner for your STR is no exception. Apps like Handy, Tidy, and TaskRabbit can easily connect you with professional cleaners in your area.
These platforms are very user-friendly and have profiles for each cleaner. Profiles include reviews, ratings, and sometimes even background checks. This allows you to vet potential cleaners before hiring them so you can be sure they meet your standards.
The apps also handle the booking and payment processes, which can save you a lot of hassle. Just select your desired service, pick a time, and your cleaner is booked, easy peasy! This convenience is a godsend for busy hosts who want to ensure their rentals are spotless without spending hours coordinating schedules.
3. Leverage Your Networking Skills
Networking with other hosts in your area can be incredibly useful when searching for a reliable cleaner. Attend local meetups and events where hosts gather to connect and share their experiences.
If in-person events aren’t available, as mentioned above, joining online forums and social media groups dedicated to hosting can help you get valuable insights and recommendations.
When asking about a host’s cleaning services, be specific about what you're looking for, such as reliability, attention to detail, flexibility with check-in/check-out times, among other considerations. Those who have been in the game for a while often have trusted cleaners they can recommend.
4. Check Local Classified Ads
Websites like Craigslist, Nextdoor, or even local bulletin boards can be useful for finding independent cleaners. These platforms often feature ads posted by individuals or small cleaning companies offering their services. When you come across a potential cleaner, reach out and ask for references from previous clients.
Because you’re doing this all online without the support of a platform, conducting thorough interviews is crucial. Ask about their cleaning experience, the products they use, their availability, and how they handle last-minute requests. It's also a good idea to arrange a trial cleaning session to assess their work firsthand.
We don’t recommend this option to hosts who prefer a more laid-back approach to their management style. Independent cleaners might offer more flexible scheduling and personalized service compared to larger agencies, but ensuring their reliability and quality can be difficult. However, if you’re lucky, the local classifieds have the potential to uncover hidden gems who can become long-term partners in helping you maintain the quality of your property.
5. Hire an Agency
If you like things structured, hiring a professional cleaning agency is the way to go. These agencies rigorously vet their employees and provide thorough training, so you can count on a certain level of quality and reliability. This can be a lifesaver if you're managing multiple properties, dealing with high turnover rates, or handling your rental from a distance.
Agencies typically offer a range of packages, from basic cleaning to deep-cleaning services, so you can pick one that fits your needs and budget. Long-time agency customers may even be able to work out a custom deal.
In exchange for the convenience, this option is more expensive, but the peace of mind it brings can be worth it knowing your rental is consistently clean and well-maintained. Plus, agencies usually have backup cleaners ready to step in, so you’re never left scrambling if your regular cleaner can’t make it!
6. Offer Incentives for Quality Work
Once you’ve found a cleaner who meets your standards, it’s important to keep them motivated and appreciated. Offering incentives for their good work can be a great way to achieve this.
Show your appreciation by giving tips for exceptional cleanliness, bonuses for positive guest reviews that mention how spotless everything is, or even little gifts around the holidays. Recognizing their effort and dedication on a regular basis builds loyalty and motivates them to keep delivering outstanding service.
When working with cleaners, clear and consistent communication is key. Let them know your specific expectations and any areas that need special attention. All these small gestures add up, and can go a long way in building a strong relationship, ensuring your rental stays in top condition and your guests leave happy.
Bottom Line
Are you in the hunt for a reliable cleaner? These six strategies can help you find the perfect fit for your rental. Whether you opt for an independent contractor, professional agencies, or a mix of both, remember that the work never stops on your end: building and maintaining a positive relationship with your cleaner is the key to keeping your rental spotless, earning you rave reviews online.
